Home > iOS System Recovery > How to Reset a Frozen iPhone

How to Reset a Frozen iPhone in 2 simple ways

If your device has a frozen screen – in other words, it doesn't respond when you touch it, learn what to do.

1. Restart or force-restart your iPhone

If your screen is frozen, you first thing you need to try is to restart your phone. If that has no effect, then you can try to force-restart your phone. A force restart won't erase the content on your device, so this is safe to do even without a recent backup. 

On iPhone 8 and later:

  1. Press and quickly release the volume up button.

  2. Press and quickly release the volume down button.

  3. Press and hold the side button.

  4. When the Apple logo appears, release the button.

On iPhone 7, iPhone 7 Plus and iPod touch (7th generation)

  1. Press and hold both the volume down button and the Sleep/Wake button.

  2. When the Apple logo appears, release both buttons.

On iPhone 6s, iPhone 6s Plus, or iPhone SE (1st generation)

  1. Press and hold both the Sleep/Wake button and the Home button.

  2. When the Apple logo appears, release both buttons.

On iPad models with Face ID

  1. Press and quickly release the Volume Up button.

  2. Press and quickly release the Volume Down button. 

  3. Then press and hold the Power button until the device restarts. 

If a Force restart can't fix the frozen screen, try the below method.

2. Use Ondesoft iOS System Recovery

If the frozen screen still exists on your device, you may need Ondesoft iOS System Recovery to fix it. Ondesoft iOS System Recovery is a professional iOS system recovery tool for you to fix all common iOS issues by yourself without data loss. It's user-friendly and easy to use.

1. Run Ondesoft iOS System Recovery

Download, install and run Ondesoft iOS System Recovery on your Mac or Windows.

fix frozen iPhone

2.Connect your screen frozen iPhone/iPad to this Mac/Windows. To fix the screen frozen issue, click Standard Mode and follow the on-screen instructions. Standard Mode will not erase your iPhone/iPad data.

Click Standard Mode and you will see below:

fix frozen iPhone

Click Download button to download the Firmware Package.

fix frozen iPhone

After the download is complete, click below blue Start button to fix the screen frozen issue.

fix frozen iPhone

It may take a few minutes.

fix frozen iPhone

After the process, you will see the notice that the screen frozen issus is fixed on your iPhone/iPad.

fix iPhone freezes

See also: iPhone black screen?

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